You can avoid duplication by matching email addresses of contacts, leads, and accounts. With the new Outlook app, occasional problems users might have experienced with the Dynamics CRM for Outlook client are a thing of the past. Avoid additional software.īecause you can add the Dynamics 365 Outlook app to your account through the Office portal, you won’t need to download or install additional software on individual devices or on local machines. Use OWA to view both sent and received email in Dynamics 365 software via a web browser or mobile app. Track email using Outlook Web Access (OWA).īecause the Outlook app works with cloud-based Dynamics 365 software, you can access and track your email in Outlook by using and linking any of your mobile devices. The Dynamics 365 Outlook app includes 10 great features – and more – designed to make your business life easier. You can also attach email templates, sales brochures, and articles to email, messages, and appointments. With the app, you can access content from Dynamics 365 software to use in an email. It now includes a new Outlook™ mobile app that tracks email, tasks, and appointments in one place. The powerful Microsoft Dynamics 365™ ( formerly Microsoft Dynamics™ CRM) solution keeps getting better.
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